Customer Reviews for Rick Ball Chevrolet GMC in Boonville, MO
For more than four decades, Rick Ball Chevrolet GMC has been a trusted name for drivers across central Missouri. As a family-owned Chevy dealership near Columbia, MO, we've built our reputation one customer at a time — and the reviews below speak for themselves. Whether you're shopping for a new truck, a pre-owned sedan or reliable service for the vehicle you already own, our team is here to make the experience straightforward and stress-free.
But don't just take our word for it. Read what real customers have to say about their experiences at Rick Ball Chevrolet GMC.
What Missouri Chevy & GMC Fans Are Saying
"The service department did an outstanding job repairing my vehicle. They got me in right away as I was traveling through their area. The service was friendly and professional. Everything was explained to me and the repair was done promptly. I highly recommend this dealership service department."
- Frederick S. (Google Review)
"I saw the pickup truck I wanted in a Rick Ball Chevrolet Facebook ad. I contacted the dealership and related to our salesperson. Our salesperson did a great job answering my questions about the truck, financing and the logistics of me getting to the dealership to take a test-drive. He was helpful but never pressured me. I test-drove the truck - my first Chevy pickup - liked it and we were able to make a deal that I was pleased with. Financing was easy and they worked to get me a great interest rate. Overall, the process was easy, pleasant and I would definitely go back to see the team at Rick Ball."
- Paul C. (Google Review)
"My son and I were recently on a trip that passed through Boonville and had the unfortunate luck to break down. I couldn't get any roadside assistance to help and out of desperation contacted Rick Ball Chevrolet to see if they could refer me to a company. It was the last minute before they closed, but our salesperson answered my call. Our salesperson went way above and beyond. He refused to accept any money and only wished for me to update him after getting back on the road and making it home safely. The man is a saint and Rick Ball Chevrolet should be proud that they have him on staff. I would recommend anyone in the area searching for a vehicle to go see him. Thanks again!"
- Greg H. (Google Review)
"Our service advisor has been exceptional! She has gone the extra mile every time I bring my vehicle in. This time I needed some warranty work and the service advisor coordinated everything, took the pictures needed to get approval for the warranty, and ordered the parts before I made it home from the appointment. From Service to Sales, Rick Ball is outstanding every time!"
- J.T. (Google Review)
"Transmission went out in my truck while I was 2 hours from home. Had my truck towed to Rick Ball and they diagnosed my issue the same day and had parts ordered for me the next. Job was completed within a week. I was very happy with the level of service and professionalism they provided!"
- William H. (Google Review)
"Our salesperson was easy to work with when buying my new car. No pressure, just friendly information. The entire experience, from 'I'm just looking' through saying goodbye to my old car, was easy."
- Danielle K. (Google Review)
"Needed a tire replaced and didn't have a lot of free time on my schedule. Made an appointment for 3:30 on a Thursday afternoon. I was assured they would be pulling my vehicle in at my scheduled time. I got to the dealership at exactly 3:20. At 3:30, my car was getting serviced. In and out quickly. I appreciate the prompt response and service provided. Very friendly staff and technicians."
- Douglas M. (Google Review)
"Just had regular service work done at Rick Ball Boonville. I've been with this dealer for over 20 years, even after moving to Columbia. Efficient, friendly, honest. They treat us like family, not just another paycheck. Our only dealer for sales and service."
- Jerry R. (Google Review)
Why Local Drivers Choose Rick Ball Chevrolet GMC
Choosing a dealership is more than a single transaction — it's about finding a team you can rely on for the long haul. At Rick Ball Chevrolet GMC, that reliability is backed by over 40 years of serving drivers in Boonville and the surrounding region. As a family-owned auto group, we approach every interaction with the kind of genuine care that keeps customers coming back for decades, whether they're browsing our new Chevy lineup or exploring quality used cars for sale near Columbia.
From transparent deals and no-pressure sales to a certified GM service center staffed by knowledgeable technicians who treat your vehicle like their own, every part of the Rick Ball experience is built around you. That's not a marketing phrase — it's a standard our team has worked to uphold since day one.
Leave Rick Ball Chevrolet GMC a Review!
Had a recent experience at our dealership? We'd love to hear from you. Your feedback helps our team grow, holds us accountable to the high standards our customers expect, and helps fellow central Missouri drivers make confident decisions. Whether you stopped in for a test-drive, finalized a purchase or brought your vehicle in for service, taking a moment to share your experience makes a real difference.
Ready to visit, ask a question or explore what we have in stock? Contact us online and a member of our team will be happy to help. We look forward to earning your trust and your review.
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