Our Reviews

We were greeted with a smile. The sales team was fun and helpful. The loan officer was friendly, quick and organized. I would recommend purchasing a vehicle from this dealership.

Very accomodating

great experience

Excellent customer service with a clean waiting area complete with drinks and snacks.

Every time I get an oil change they want to do an alignment now if my truck needs an alignment every time I get an oil change someone isn’t doing there job correctly

Hey, serviced my vehicle in a timely manner. Friendly employees.

The stars aligned perfectly and I went home with a new car that I had been wanting. The process is always long, but the end justifies the means.

Service and staff are great. They do a good job. I am concerned that the price of service is very high. $84 for an oil change is going to make me look at other options.

I thank you. All did great

Everyone there is very nice. Kelly deserves a raise.

I was able to call and get an appointment on the same day. That makes dealing with Rick Ball worth the drive. This service was my second oil change for my 2025 Silverado and both times the staff has been friendly and accommodating. The waiting room was comfortable and service time was quick.

everything was done in a timely and professional manner ,i was greated and taken care of very professionally

5-5-25 Oil Change. 5-26-25 Engine Light on {gas mi down to 24 mpg}.5-27-25 Catalytic Converter ordered. 6-3-25 Catalytic converter replaced, 4 hours. 6-4 Engine light on. 6-9 Oxygen Sensor replaced.6-13 Engine light on. 6-17 Loaner Vehicle. 6-20 Oxygen sensor replaced. Gas mileage still down to 24mpg Nothing has been done to cure that and probably won't. Normal mpg had been 29-30 mpg. More should have been done to restore mpg. Sounds like still a problem exists.660-654-4439

Very good

Easy to drop off vehicle and pick back up when finished.

N/A

Was told one price with an extra service, asked to take that service off. When it came time to pay, the price was almost exactly the same as with the service. When I asked why I was told they forgot to put one of my requested services on there. Shady.

Always welcoming and courteous. The servicing is timely and thorough.

Great people great service. Fair price. No ridiculous upsells

They had exactly what I was looking for!! Mike met me at the front door when I arrived, he was very friendly and helpful!! The entire process was quick and easy which was nice due to a 5 1/2 hour drive back home!

Good service and set expectations for my next visit

Luke Fredrick provided a great service, very courteous and professional.

$80.00 for an oil change seems to be excessive. My fault!! I didn’t ask the price. I would have taken it elsewhere.

It seems like every time I go, there's a bigger and bigger problem with my car. I get it, situation isn't good, but every time I go they're like 'this fix is 1500 or 2800 or 3300'.... And the telling the customer all their car info in front of a room full of people you know are listening.... Are you aiming for the person to be embarrassed and paying that just to save face in a room of people they may not even know? Icky.

usual excellent service

Our salesman was awesome! David did not pressure or rush us. He also took time to set up the online services and show us all the perks. We were very pleased and will recommend him and Rick Ball in the future. Harry

Got me in and out. Outstanding job!!

Mike was knowledgeable and very helpful.

On time and done right!

Great

Very professional. Always get you in quick and explain in detail what

Service manager was great got every thing taken care of same day service.

Great service

I was treated very well by staff

Great experience! Very professional! Mike did a great job.

Got me in quick fixed the problem at a reasonable rate

It was fast and made it drive better until get new tires on the back

Big thanks to the Rick Ball Chevrolet service team for the awesome job on my last oil change. They were super friendly, fast, and made sure everything was clear. My car ran great after. Looking forward to the same great service for my turbo repair. Really appreciate all the help!

Everyone was courteous and very helpful and the job was well done

Seem to take a long while

This was my 3rd visit for a laundry list of things that I have been dealing with since I bought the car from this dealership. This trip all but 1 issue was corrected, bumper is still messed up on other side then being fixed and was damaged during repair. Also, had to contact GM customer care to get the dealership to provide a loaner while they had it.

It was just very good. All the employees were so friendly and accommodating.

Great customer service! Professional and friendly.

Was able to get service the same day I called. I really appreciated that. Service was quick and all questions were answered. Thank you.

awesome

Mike was the best to work with and Preston was very efficient and nice too.

Good experience. Good attention to what we wanted. Good friendly staff. Thanks to Lisa Royal for her personal attention. Mike was his usual happy self.

Always get great, helpful service.

The salesman was very pleasant and made us feel welcome. Not one time did we ever feel like we were being pushed in to a sale. Financing was a breeze. We would recommend this dealership to everyone.

Fine

Did not have what I wanted in stock, but David would not stop until he found what we we wanted. Great customer service.

It was fast and good work done. And did not take very long. I was very pleased

Great job and quick

Luke and his team were so helpful and accommodating!!

Big Mike at Rick Ball in Bonneville is awesome. Helped us find what we were looking for. Everyone there was so nice and helpful

Easy check-in. Quick turn around on service.

Rick Ball was super easy to work with. My husband scheduled it online and we were in and out of there quickly. In our situation we were in there for a recall and they took care of us and the service was above and beyond. Thanks!

Everyone was extremely helpful and friendly

The service techs always check my vehicles over completely and discuss with me what needs to be done

Good 👍

Always a good experience. Friendly staff and great service.

Took care of my issues and did a great job

Great experience, very knowledgeable without being pushy

The staff is always polite and ready to get the problem resolved

Staff at Rick Ball always take great care of us any time we have anything done there.

Really good service explains everything that needs. To be checks with you before jus doin anything