Our Reviews
Wayne B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Great
COLUMBIA, MO
Marla B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/28/2025
The salesman was very pleasant and made us feel welcome. Not one time did we ever feel like we were being pushed in to a sale. Financing was a breeze. We would recommend this dealership to everyone.
CARROLLTON, MO
Dennis S|2019 Chevrolet Colorado
Confirmed Service Customer
11/1/2025
everything was done in a timely and professional manner ,i was greated and taken care of very professionally
ASHLAND, MO
Jerry G|2019 Buick Enclave
Confirmed Service Customer
12/18/2025
It was just very good. All the employees were so friendly and accommodating.
PILOT GROVE, MO
Lawrence B|2023 Buick Enclave
Confirmed Service Customer
3/13/2026
Easy check-in. Quick turn around on service.
COLUMBIA, MO
Brittney L|2021 GMC Yukon XL
Confirmed Service Customer
3/13/2026
Rick Ball was super easy to work with. My husband scheduled it online and we were in and out of there quickly. In our situation we were in there for a recall and they took care of us and the service was above and beyond. Thanks!
BOONVILLE, MO
Brian S|2018 Buick Envision
Confirmed Service Customer
4/6/2026
Great service
KELLY K
4/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BOONVILLE, MO
SCOTT F|2026 GMC Yukon
Confirmed Sales Customer
4/14/2026
Did not have what I wanted in stock, but David would not stop until he found what we we wanted. Great customer service.
DAVID SHEPPERLY
4/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUNRISE BEACH, MO
Wayne B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
Good 👍
COLUMBIA, MO
Karen N|2016 Buick Encore
Confirmed Service Customer
9/26/2025
Hey, serviced my vehicle in a timely manner. Friendly employees.
COLUMBIA, MO
Marian C|2016 Buick Encore
Confirmed Service Customer
10/17/2025
Always get great, helpful service.
Boonville, MO
Harold M|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/18/2025
Fine
FAYETTE, MO
Jaclyn B|2019 Chevrolet Trax
Confirmed Service Customer
4/10/2026
It seems like every time I go, there's a bigger and bigger problem with my car. I get it, situation isn't good, but every time I go they're like 'this fix is 1500 or 2800 or 3300'.... And the telling the customer all their car info in front of a room full of people you know are listening.... Are you aiming for the person to be embarrassed and paying that just to save face in a room of people they may not even know? Icky.
KELLY K
4/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FAYETTE, MO
Jay J|2022 GMC Yukon XL
Confirmed Service Customer
4/10/2026
usual excellent service
KELLY K
4/12/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Boonville, MO
HARRY D|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
Our salesman was awesome! David did not pressure or rush us. He also took time to set up the online services and show us all the perks. We were very pleased and will recommend him and Rick Ball in the future. Harry
DAVID SHEPPERLY
4/16/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Rick Ball Chevrolet GMC! We sincerely value your business and look forward to your next visit. Take care!
CLARK, MO
Philip S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Everyone there is very nice. Kelly deserves a raise.
COLUMBIA, MO
Dan K|2024 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Very professional. Always get you in quick and explain in detail what
COLUMBIA, MO
Alice S|2015 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
Easy to drop off vehicle and pick back up when finished.
BOONVILLE, MO
Kathy W|2025 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Was able to get service the same day I called. I really appreciated that. Service was quick and all questions were answered. Thank you.
Pilot Grove, MO
Terence E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2026
Great customer service! Professional and friendly.
Boonville, MO
Lynne L|2024 Buick Encore GX
Confirmed Service Customer
4/13/2026
Everyone was extremely helpful and friendly
KELLY K
4/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BOONVILLE, MO
David S|2025 GMC Canyon
Confirmed Service Customer
4/27/2026
Got me in and out. Outstanding job!!
KELLY K
4/29/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Marshall, MO
George G|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Seem to take a long while
COLUMBIA, MO
Carla S|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/19/2025
$80.00 for an oil change seems to be excessive. My fault!! I didn’t ask the price. I would have taken it elsewhere.
Glasgow, MO
Lisa T|2018 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
Always a good experience. Friendly staff and great service.
COLUMBIA, MO
Jimmy P|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/20/2026
Great job and quick
KELLY K
4/21/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
OTTERVILLE, MO
Greg M|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/23/2026
Great people great service. Fair price. No ridiculous upsells
LUKE L
5/25/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
OVERLAND PARK, KS
ELAINE G|2025 GMC Terrain
Confirmed Sales Customer
5/27/2026
Mike was knowledgeable and very helpful.
MICHAEL POINDEXTER
5/29/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BOONVILLE, MO
Sharon L|2020 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
It was fast and made it drive better until get new tires on the back
LUKE L
5/31/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Boonville, MO
Mary R|2024 Chevrolet Equinox
Confirmed Service Customer
7/3/2026
Helpful, fast service
LUKE L
7/5/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
COLUMBIA, MO
Connie J|2020 Chevrolet Equinox
Confirmed Service Customer
9/21/2025
Good service and set expectations for my next visit
COLUMBIA, MO
Daniel L|2022 GMC 2500HD Sierra
Confirmed Service Customer
9/27/2025
Very good
BOONVILLE, MO
Rick Z|2023 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
N/A
BOONVILLE, MO
Jaclyn B|2019 Chevrolet Trax
Confirmed Service Customer
12/7/2025
Was told one price with an extra service, asked to take that service off. When it came time to pay, the price was almost exactly the same as with the service. When I asked why I was told they forgot to put one of my requested services on there. Shady.
FAYETTE, MO
Robert R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/16/2026
Big Mike at Rick Ball in Bonneville is awesome. Helped us find what we were looking for. Everyone there was so nice and helpful
SYRACUSE, MO
Eric O|2026 GMC Terrain
Confirmed Sales Customer
2/12/2026
Good experience. Good attention to what we wanted. Good friendly staff. Thanks to Lisa Royal for her personal attention. Mike was his usual happy self.
BOONVILLE, MO
Milisa W|2024 Chevrolet Blazer
Confirmed Service Customer
4/24/2026
Luke and his team were so helpful and accommodating!!
LUKE L
4/26/2026
Your wonderful feedback is greatly appreciated! We are thrilled that Luke and the team provided such helpful and accommodating service. We look forward to assisting you again with the same level of care.
BOONVILLE, MO
Steven L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2026
Got me in quick fixed the problem at a reasonable rate
KELLY K
5/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Ball Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!
Fulton, MO
Andrew C|2021 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
awesome
BOONVILLE, MO
Darrel F|2021 GMC Acadia
Confirmed Service Customer
2/18/2026
Service manager was great got every thing taken care of same day service.
Fayette, MO
BRYANNA N|2026 GMC Acadia
Confirmed Sales Customer
4/6/2026
Great experience, very knowledgeable without being pushy
DAVID SHEPPERLY
4/8/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
JAMESTOWN, MO
Mary D|2017 Chevrolet Traverse
Confirmed Service Customer
4/6/2026
The staff is always polite and ready to get the problem resolved
KELLY K
4/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROCHEPORT, MO
Timothy E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/14/2026
I was treated very well by staff
LUKE L
4/15/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGBEE, MO
GREGORY G|2026 GMC Acadia
Confirmed Sales Customer
4/23/2026
Great experience! Very professional! Mike did a great job.
MICHAEL POINDEXTER
4/25/2026
We sincerely appreciate your enthusiastic feedback about your experience. Mike will be delighted to know his professionalism stood out, and we look forward to serving you again in the future.
BOONVILLE, MO
DAVID G|2026 Chevrolet Traverse
Confirmed Sales Customer
6/5/2026
Very courteous and helpful
DAVID SHEPPERLY
6/5/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
JAMESTOWN, MO
DAWN S|2026 GMC Terrain
Confirmed Sales Customer
6/12/2026
Your dealership was beautiful all who were working friendly Carter was a joy to work with
CARTER WOOD
6/14/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
LA MONTE, MO
George P|2017 Chevrolet Equinox
Confirmed Service Customer
7/24/2026
It was a pleasant experience.
LUKE L
7/26/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PILOT GROVE, MO
JOSEPH M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/6/2026
Had the best experience buying a vehicle
DAVID SHEPPERLY
8/7/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
NEW LONDON, MO
Paul C|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
9/29/2025
I was able to call and get an appointment on the same day. That makes dealing with Rick Ball worth the drive. This service was my second oil change for my 2025 Silverado and both times the staff has been friendly and accommodating. The waiting room was comfortable and service time was quick.
VERSAILLES, MO
Richard L|2025 GMC Acadia
Confirmed Sales Customer
11/10/2025
Mike was the best to work with and Preston was very efficient and nice too.
FORTUNA, MO
Jeannie M|2020 Chevrolet Sonic
Confirmed Service Customer
3/16/2026
Took care of my issues and did a great job
COLUMBIA, MO
Linda K|2025 Chevrolet Trax
Confirmed Service Customer
4/13/2026
Always welcoming and courteous. The servicing is timely and thorough.
LUKE L
4/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Pilot Grove, MO
David S|2025 GMC Canyon
Confirmed Service Customer
6/29/2026
Got me in and fixed promptly!! Good job!!
MARSHALL, MO
JOHN M|2026 GMC Sierra 1500
Confirmed Sales Customer
7/23/2026
Rick Ball GMC, and especially David Shepperly, made my vehicle purchase an excellent experience. David was extremely knowledgeable about the vehicle, and it was reassuring to work with someone who owns a similar one. He was friendly, professional, and very easy to work with throughout the entire process. Rick Ball GMC offered great pricing on both my new vehicle and my trade-in. I highly recommend David and the team at Rick Ball GMC!
DAVID SHEPPERLY
7/25/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
OVERLAND PARK, KS
Eugene G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/16/2025
Every time I get an oil change they want to do an alignment now if my truck needs an alignment every time I get an oil change someone isn’t doing there job correctly
COLUMBIA, MO
Keith L|2025 Chevrolet Blazer EV
Confirmed Service Customer
10/20/2025
This was my 3rd visit for a laundry list of things that I have been dealing with since I bought the car from this dealership. This trip all but 1 issue was corrected, bumper is still messed up on other side then being fixed and was damaged during repair. Also, had to contact GM customer care to get the dealership to provide a loaner while they had it.
Lees Summit, MO
Kirk K|2011 Chevrolet Silverado
Confirmed Service Customer
12/17/2025
Luke Fredrick provided a great service, very courteous and professional.
FAYETTE, MO
Kirk C|2011 Chevrolet Silverado
Confirmed Service Customer
4/22/2026
Staff at Rick Ball always take great care of us any time we have anything done there.
LUKE L
4/23/2026
Hi, we appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FAYETTE, MO
Emily E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/1/2026
Really good service explains everything that needs. To be checks with you before jus doin anything
COLUMBIA, MO
Brian S|2018 Buick Envision
Confirmed Service Customer
6/18/2026
Professional and on time
LUKE L
6/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BOONVILLE, MO
David S|2025 GMC Canyon
Confirmed Service Customer
8/3/2026
Job done in a timely matter and service advisor told me of things I'll need on the next service. Good job!!!
LUKE L
8/5/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Ball Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!
MARSHALL, MO
Jerry G|2019 Buick Enclave
Confirmed Service Customer
4/16/2026
It was fast and good work done. And did not take very long. I was very pleased
KELLY K
4/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Ball Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!
PILOT GROVE, MO
WAYNE S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/28/2026
Dave was the best. Very professional and made us feel like family. Highly recommend Dave for your next purchase 👍
DAVID SHEPPERLY
6/28/2026
Hello, we're happy to hear you had such a positive experience with our staff! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit. Take care!
CASTLE ROCK, CO
Andrew J|2023 Chevrolet Malibu
Confirmed Service Customer
7/9/2026
great dealership
BOONVILLE, MO
JERRY R|2026 Chevrolet Trax
Confirmed Sales Customer
8/4/2026
Wonderful, peaceful, joyful.
MICHAEL POINDEXTER
8/4/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLE CAMP, MO
CASEY C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/24/2026
Carter was great! Very helpful and friendly! 10/10
CARTER WOOD
7/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SYRACUSE, MO
Colin T|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/8/2026
Very friendly, and polite
LUKE L
8/10/2026
We're glad to hear you found our staff was polite and very friendly! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
BOONVILLE, MO